For domestic shipping all orders are processed within 2-4 business days for free of charge. For abroad shipping (outside Turkey) all orders processed within 2- 5 business days. The BUYER is responsible for shipment fees for abroad shipping (outside Turkey). Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
For abroad shipping (outside Turkey) , shipments may encounter custom duty fees. The fees are based on the destination and the regulations the country being shipped to. The BUYER is responsible for any fees incurred for customs duty.
In the event of cancellation, return or exchange of the product, the delivery expenses and other incurring charges shall be borne by the BUYER.
Our Refund and Exchange Policy provides detailed information about options and procedures for returning and exchanging your order.